Cloning your Development Instances

When cloning a ServiceNow instance from Production down to other development instances, our License key on the instances will get overwritten.  To stop this, ServiceNow has the ability to setup Data Preservers to save the data on the target cloned instanced.


To setup the Data Preservers, follow this ServiceNow Documentation.


Have more questions? Submit a request


  • Rikki Fernando

    Would be helpful to include the tables you recommend adding as a data preserver.

    Comment actions Permalink
  • Orlando Dunigan

    I tried this but was unsuccessful. I used the x_amiam_assettrack_ami_license_data table with conditions set to 'value' = license key number.

    Comment actions Permalink
  • Kay Defa

    Yes, can you tell us what should be preserved?

    Comment actions Permalink
  • Justin Kirkpatrick

    Hey @Kay,

    The table that needs to be preserved is the AMI license data table. The conditions should be for the whole table.

    Comment actions Permalink

Please sign in to leave a comment.